Privacy Policy

1. Introduction

Welcome to V.R. Dental Care & Dental Implant Centre("we," "our," or "us"). We are committed to maintaining the confidentiality, integrity, and security of your personal and dental medical information. This Privacy Policy describes how we collect, store, process, and protect information obtained through our clinic visits, website, online consultancy requests, and communication channels.

2. Information We Collect

To provide safe, accurate, and personalized dental treatments, we may collect the following types of information:

• Personal Identification: Full name, age, gender, contact phone number, email address, and residential address.
• Dental & Medical Records: Dental history, past surgeries, X-rays, 3D intraoral scans, medical conditions (e.g., hypertension, diabetes, allergies), current medications, and physician notes.
• Appointment & Inquiry Details: Requested consultation times, treatment preferences, feedback, and notes provided via our Quick Online Consultancy form or direct phone/WhatsApp communication.
• Billing & Payment Information: Payment records and receipts required for clinical accounting (we do not store credit card or banking credentials on our web servers).

3. How We Use Your Information

4. Confidentiality & Data Security

We implement industry-standard physical, technical, and administrative security measures to prevent unauthorized access, disclosure, or misuse of your clinical records. Only authorized medical and administrative personnel directly involved in your care have access to your personal files.

5. Information Sharing

We never sell, rent, or trade your personal or health data to commercial third parties. Information is disclosed strictly under the following circumstances:

• With external dental laboratories and 3D imaging specialists strictly for custom prosthesis, aligners, and crowns fabrication.
• With specialist dental surgeons or medical doctors for multi-disciplinary consultations, with your consent.
• When required by law, court order, or governmental healthcare authority.

6. Your Rights

As a patient, you have the right to request a copy of your clinical treatment records and X-rays, update inaccurate contact details, and inquire about how your data is being handled. You may contact our clinic administration at any time to exercise these rights.